Help Center & Support

Welcome to pardlo.net support. We fix issues fast.

Quick Resources

• Terms of Service – Your rights
• Privacy Policy – Data handling
• 2257 Compliance – Age records
• DMCA – Report content

Common Issues

• Account: Login fails, password reset, locked accounts
• Technical: Videos won't play, slow site, page errors
• Content: Broken links, wrong thumbnails, bad galleries
• Billing: Charges, refunds, subscriptions
• Other: Partnerships, ads, feedback

Contact Support

Include in your email:

• Browser + version
• Device + OS
• Exact URL(s)
• Screenshot (if possible)
• What happened step by step

Response time: 24–48 hours

Legal & Emergency

• DMCA: Formal takedown – 72hr response
• 2257 issues: Compliance docs

After You Submit

• Auto-confirmation sent immediately
• We reply in order received
• Complex issues may take longer
• You'll get update when resolved

One request per issue please. Multiple emails slow things down.

Support: Mon–Fri, 9AM–8PM EST | Weekends: limited

Updated: February 2026